The Sanctuary overnight Crisis centre

Following the overwhelming success of its existing all night service in Manchester, together with Wigan Borough Clinical Commissioning Group we are proud to have commissioned Self Help to bring the same provision to people in Wigan and Leigh.

Operating all night every night from 8pm – 6am, The Sanctuary Wigan and Leigh will be a place of safety and support, welcoming people experiencing anxiety, panic attacks, depression and / or suicidal thoughts outside of usual office hours. It will provide an important alternative to people who, in the past, have gone to Accident and Emergency services when experiencing a mental health crisis during the night.

Wigan and Leigh residents or those registered with a GP in the boroughs can access the service by calling The Sanctuary on either 01942 410 522 or 0300 003 7029. If necessary, callers can then visit The Sanctuary at Claire House Health Centre, Phoenix Way, Lower Ince, Wigan WN3 4NW. Following a conversation with trained Sanctuary staff, people will then either be offered telephone support or they will be invited to come to The Sanctuary for one-to-one support.

Alongside this, the Sanctuary offers a calm room and staff ensure people are signposted to other appropriate local mental health services after their Sanctuary visit.

Chief Officer of Self Help, Nicky Lidbetter said: “There’s a range of great mental health services in Wigan and Leigh for people with common mental health conditions like anxiety and depression and the Sanctuary will compliment these throughout the night.

‘We’re proud to be working with our healthcare partners in Wigan and Leigh to ensure that people receive appropriate support in the community when they need it most, preserving A and E services for those experiencing medical crisis.

‘As a charity we pride ourselves on being user-led, with many of our staff and volunteers having personal experience of common mental health problems, ensuring we’re in touch with the needs of people experiencing these types of problems.”

Since 2013, The Sanctuary Manchester has given support to more than 2500 people. A report by the University of Manchester released to coincide with World Suicide Prevention Day recently revealed that seven percent of people who had used The Sanctuary would have self-harmed or attempted suicide if they had not had access to it.

In addition, the report found that 43% of people would have gone to A&E, called an ambulance or the Police had it not been for The Sanctuary.

To find out more about The Sanctuary
click here.


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