The Outlook Reader Satisfaction Survey 2012 is now open for feedback.
Outlook Reader Satisfaction Survey 2012
Last year we invited you to take part in our first ever Reader Satisfaction survey for 'Outlook' - our quarterly newsletter for service users and carers. Your responses helped us to make some key changes to the publication including:
- A new design with more of a magazine feel
- Picture-based front cover with less text
- New regular column by clinician Dr Keerthy Raju focusing on different mental health diagnoses and signposting to third sector support
- Introduction to the service user, carer and volunteer editorial group in each issue, demonstrating that content is driven by involvement
- More generalised features including a recipe and reader’s photos
- New ‘focus on’ features which have so far covered Personal Budgets; advice for voluntary groups on making the most of their money and, for winter, Choose Well and fire safety
- Introduction of ‘Small steps… big leaps’ feature which recognises that recovery is an individual as each service user
Far left: Front cover pre-July 2011
Right: Post 2011 survey
With your help, we want to continue to make positive changes to this newsletter
We would be very grateful if by Friday 28 September 2012, you can please take a moment to complete the short online survey for 2012 by clicking on the link below:
https://www.surveymonkey.com/s/L5KJZ3J
Your responses will help us to make sure that Outlook is meeting your expectations of what a service user and carer newsletter should be like and help us to identify what type of articles you want to read.
Taking part in this survey is your opportunity to give us your honest feedback - both positive and negative - and to recommend improvements to the newsletter that will benefit our service users and carers.
Your answers will be anonymous.
If you would prefer to receive a copy of the survey with a pre-paid return envelope through the post, please email your contact details to michelle.ewen@5bp.nhs.uk